COMMON QUESTIONS
Most Popular Questions.
Yes. We support full OEM/ODM customization, including size, ply (1–5 ply), sheet count, width, core size, packaging style, logo printing, and carton design.
We offer 100% virgin wood pulp, recycled pulp, and mixed pulp options.
All materials are safe, skin-friendly, and compliant with international hygiene standards.
We produce a full range of tissue products, including:
Toilet paper rolls (with or without core)
Facial tissue
Centre-pull paper towels
Kitchen & hand towels
Jumbo mother rolls
Dispenser bottom-pull tissue
Customized commercial/industrial tissue solutions
Our tissue products follow international standards such as:
ISO 9001 (Quality Management)
ISO 14001 (Environmental Management)
FSC (Responsible Forestry, optional)
National hygiene & safety requirements
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Other Questions
Technical & Payment Questions
We accept T/T (30% deposit, 70% before shipment), L/C, and Alibaba Trade Assurance.
Flexible terms can be negotiated for long-term clients.
Yes. We support SGS, BV, TÜV, and customer-assigned inspections.
Factory audits are also welcome by appointment.
Typically:
Ply tolerance: ±1 layer
Sheet size tolerance: ±2–3 mm
Weight tolerance: ±3%
All products follow strict quality control before packing.
Yes. We offer:
Absorbency test
Tensile strength test
Weight and sheet-count accuracy reports
Hygiene certificates according to your market requirements
Finished products: 1×20ft container mixed loading available
Mother rolls: Low MOQ available
OEM printed packaging: based on your design
Small trial orders are accepted.
Yes, we offer FOB, CIF, and DDP depending on your destination and trade terms.
Absolutely. We support OEM/ODM customization, including:
Private label printing
Custom carton design
Custom polybag, wrapper, and barcode
Color box customization
We provide:
Export-grade cartons
Moisture-proof wrapping
Palletized loading (optional)
Reinforced packing for heavy mother rolls
Special packaging requests are also supported.
We provide 100% after-sales support.
You may submit photos/videos, and we will arrange:
Replacement
Discount on next order
or Refund, depending on the situation.
Yes, you are always welcome to visit.
We offer factory tours, real-time video inspections, and product demonstrations.
